| First-year cost | Typically $200 – $600 for the plan, a domain and any paid apps. Plus your own time. | Typically $1,000 – $6,000 for a small business site, plus hosting. Rates vary a lot with experience. | Typically $15,000 and up, often with a monthly retainer on top. | $370 – $6,390 for a package and a year of its usual hosting. Custom builds from $8,000. |
| Time to launch | A weekend to a few months, depending on how much time you can give it. | Typically 2 – 8 weeks, depending on their schedule and other clients. | Typically 2 – 6 months, with discovery, reviews and sign-offs. | 5 business days to 6 – 12 weeks, set in writing before work starts. |
| Who does the work | You: the design, the writing, the set-up and every update. | One person, sometimes with subcontractors for design, copy or code. | A team: account manager, strategist, designers, developers. The people who pitch aren't always the people who build. | Senior designers and developers, with one point of contact from the first call to launch. |
| Design | A template you adjust. Quick to start, but it can look like other sites on the same builder. | Depends on the person. Judge the portfolio, not the rate. | Custom, usually with research and brand work behind it. | One of our designs, adapted to your brand, on the smaller packages. Custom from Business up. |
| Ownership of code and domain | The domain and your words are yours. The site runs on the builder's platform and usually can't be moved. | Depends on the contract. Ask for the code, hosting and domain in your name. | Usually yours on paper. Check whether the site depends on their hosting, plugins or licenses. | Code, design files, domain and hosting accounts are in your name from day one. |
| Support after launch | The platform's help center for the software. Everything else is on you. | Whatever you agree. One person can't always drop everything. | Usually a monthly retainer. | 30 – 90 days included, depending on the package, then an optional care plan from $120 a month. |
| Best for | A simple site on a tight budget, when you have the time and like doing it yourself. | A clear, contained job, and a person whose past work you've seen and liked. | Large organizations: brand campaigns, many stakeholders, marketing across channels every month. | Businesses that want a fixed price, a set launch date and senior people, from a one-page site to a web app. |