riftdesigns

Site assistant$1,200 set-up · from $99/mo

Answers your customers
from your own data.

An AI assistant on your website that answers from your menu, rooms, listings or class schedule, quotes from your real prices, and asks the customer before it books or sends anything.

  • Your content only
  • Asks before it acts
  • Tells people it's AI
  • Off with one switch

01  DemoScripted · no live chat

Watch it handle real questions.

Pick a kind of business. Each tab replays a conversation built from our demo sites' own data. These are demo replies, not a live chat, so nothing you do here reaches a business or an AI model.

Demo replies, not a live chat

Restaurants, cafés and takeoutDemo · sample business

Customer

How much for two large Margheritas and two lemonades for pickup?

AssistantAI

  • Priced your order

Two 16" Margheritas on the classic sourdough base and two house lemonades come to $58.32 with tax. Pickup around 12:20 pm.

Fig. 01 · Order quotePickup around 12:20 pm
2 × Margherita (16" (serves 2–3), Classic sourdough)$44
2 × House lemonade$10
Subtotal$54
Tax$4.32
Total$58.32

Go to checkout →The customer places the order

The link opens the order page with all of this in your basket. You can add a tip, pick a time and pay there. Want a gluten-free base on either pizza? It's $3 more.

Customer

Are you open right now?

AssistantAI

  • Checked the hours

Yes, we're open right now until 11:00 pm. Our hours are 7:00 am to 11:00 pm every day. Delivery takes about 40 minutes within 10 km, and it's free over $60.00.

Fig. 02 · Opening hoursNew York time

Open nowCloses at 11:00 pm

Monday7:00 am – 11:00 pm
Tuesday7:00 am – 11:00 pm
Wednesday7:00 am – 11:00 pm
Thursday7:00 am – 11:00 pm
Friday7:00 am – 11:00 pm
Saturday7:00 am – 11:00 pm
Sunday7:00 am – 11:00 pm

Customer

Anything vegetarian under $20?

AssistantAI

  • Checked the menu

Plenty. The Margherita ($16.00) is one of our most-ordered dishes. Here's what fits:

Fig. 03 · From the menu6 dishes
  • Basil oil, toasted hazelnuts, grilled sourdough.

    Vegetarian

  • Six knots, parmesan, parsley, marinara to dip.

    Vegetarian

  • San Marzano tomato, fior di latte, basil, olive oil.

    Vegetarian

  • Garlic cream, roasted mushrooms, fontina, thyme, truffle salt.

    Vegetarian

  • Pesto, zucchini, peas, lemon ricotta, mint.

    Vegetarian

  • Rosemary salt, aioli.

    VegetarianGluten-free

Any pizza can have a gluten-free base for $3 more. Want me to price a few of these up?

Customer

I'm vegan and gluten-free. What can I eat?

AssistantAI

  • Checked the menu

These are both vegan and gluten-free: Blistered shishitos, Charred cauliflower steak and Charred greens. The cauliflower steak is the main; the other two make good sides.

Fig. 04 · From the menu3 dishes

Customer

Where is my order? Here's my tracking link.

AssistantAI

Sure, let me look that up.

  • Checked your order

Order #1511 is out for delivery with our demo courier. It should be with you around 12:02 pm. Keep your tracking page open to follow the driver on the map.

Hotels, motels and innsDemo · sample business

Customer

Do you have a room for two this Friday and Saturday?

AssistantAI

  • Checked rooms for your dates

Yes, all three room types are open from Friday, October 2 to Sunday, October 4. For two of you the Queen Room is $347.44 for both nights, and the King Room, with a view of the ridge, is $412.24. Both totals include tax and the occupancy fee.

Fig. 01 · Rooms2026-10-02 → 2026-10-04 · 2 nights · 2 guests

Only one Queen Room is left for those nights. Tap a room to open the booking form with your dates already filled in.

Customer

We're a family of four with a dog. Anything for October 16 to 18?

AssistantAI

  • Checked rooms for your dates

The Cabin Suite is the room that sleeps four, and it's also the one where dogs are welcome. It's sold out October 16 to 18, though. Let me check the next weekend.

  • Checked rooms for your dates

Good news: one cabin is free October 23 to 25, at $585.04 for the two nights, tax and fees included.

  • Got your booking link
Fig. 02 · Rooms2026-10-23 → 2026-10-25 · 2 nights · 4 guests

The link opens the booking form with the cabin, dates and guests filled in. Pets are by arrangement, so mention your dog in the requests box.

Customer

I booked already. Confirmation IZL64219, last name Grant. Can I check in online?

AssistantAI

  • Looked up your stay

Found it: a Queen Room for one night, Tuesday, September 29 to Wednesday, September 30. Online check-in is open now.

Your stay page link is shown above. Open it and fill in the short registration card. From 9:00 am on the 29th, your room number and door code will appear there.

Customer

Can you just book the King Room for October 9 to 12 for me?

AssistantAI

I can't make the booking for you, but I can get you almost all the way there.

  • Got your booking link
Fig. 03 · Rooms2026-10-09 → 2026-10-12 · 3 nights · 2 guests
  • King Room

    $175.66/night

    $575.16 for the stay

Three nights in the King Room come to $575.16 with tax and the occupancy fee. The link opens the booking form with your room and dates filled in. Add your name, email and phone, accept the cancellation policy and confirm. Nothing is held until you do.

Customer

What time is check-in, and is parking free?

AssistantAI

  • Looked up the property

Check-in is from 9:00 am and check-out is by 11:00 am. Parking is free with every room.

Arriving late is fine. Check in online before you come, and once the balance is paid your room number and door code show up on your reservation page on arrival day, so there's no wait at the desk.

Brokerages and agentsDemo · sample business

Customer

Anything on the water under $1.5 million?

AssistantAI

  • Searched the listings

There are 8 waterfront homes under $1.5 million right now. Here are six, cheapest first, starting at $524,000 in Safety Harbor.

Fig. 01 · Listings6 homes

The full list is on the search page if you'd like to see them on the map.

Customer

Can I see it Saturday morning? I'm Rosa Delgado, rosa.delgado@example.com

AssistantAI

I'll send that to Marcus. He'll get back to you to lock in the exact time.

Asks first

Send a viewing request for 4864 Bayshore Court to the listing agent from Rosa Delgado, reply to r***@example.com, times: Saturday morning, note: "We are pre-approved and flexible on time."?

Nothing is sent until the customer presses Confirm.

Customer

Yes, go ahead.

AssistantAI

  • Sent your viewing request
Fig. 02 · Passed to a person

Sent. Marcus Vale will get back to r***@example.com to confirm a time to see 4864 Bayshore Court.

Done. Marcus usually confirms by email, so keep an eye on your inbox. Anything else you'd like to see while you're out that way?

Customer

Tell me more about 4864 Bayshore Court

AssistantAI

  • Looked up the home
Fig. 03 · Listings1 home

4864 Bayshore Court is a 4-bed, 4-bath house in Cypress Landing, St. Petersburg, listed at $403,000. It has 1,316 sq ft on a 5,789 sq ft lot and was built in 1990. The pool is screened and heated, and there's a screened porch. Annual taxes are $5,240. Marcus Vale is the listing agent. There's no open house on the calendar, but I can ask Marcus to set up a private showing. What day works for you?

Customer

Any 3-bed homes for sale under $650k?

AssistantAI

  • Searched the listings

I found 13 homes for sale with three or more bedrooms under $650,000. Here are the six newest, including a 3-bed in Safety Harbor at $524,000 and a 5-bed in Largo at $610,000.

Fig. 04 · Listings6 homes

Want the details on one of these, or should I narrow it to a single town?

Customer

Do you have any rentals?

AssistantAI

  • Searched the listings

There are no rentals on the site right now; every home listed is for sale. If you'd like, I can pass your details to an agent so they can tell you when one comes up, or you can browse what's for sale.

Gyms, studios and clubsDemo · sample business

Customer

When is yoga this week?

AssistantAI

  • Checked the class times

Yoga Flow with Priya runs three times this week: Sunday at 10:00 am Downtown, Monday at 7:00 pm Downtown and Wednesday at 7:00 pm Northside. Monday's class is the busiest, with 8 spots left.

Fig. 01 · ClassesNew York time
  • Sun 27 Sep, 10:00 am Yoga Flow · Downtown 12 spots left
  • Mon 28 Sep, 7:00 pm Yoga Flow · Downtown 8 spots left
  • Wed 30 Sep, 7:00 pm Yoga Flow · Northside 11 spots left

Members book from their pass link or the app. Want me to explain how?

Customer

Do you have a free trial?

AssistantAI

  • Looked up memberships

Yes. The free trial gives you 3 visits over 2 weeks, and you can start it yourself on the kiosk at the door. After that, a single drop-in is $18 and a 10-class pack is $120, good for 3 months.

Fig. 02 · Services3 items
10-Class Pack$120 / 10 visits

10 visits · 3 months

Drop-in$18 / visit

Single visit · 1 day

Free Trial (3 visits)$0 / 3 visits

3 visits · 2 weeks

Customer

How much is a membership?

AssistantAI

  • Looked up memberships

Unlimited Monthly is $59 a month, or $549 for a full year. If you train during the day, Off-Peak is $39 a month for weekday access from 9 to 4, and Downtown Only is $45 a month.

Fig. 03 · Services7 items
Unlimited Monthly$59 / month

Unlimited · 1 month

Annual$549 / year

Unlimited · 1 year

Off-Peak$39 / month

Unlimited · 1 month · 09:00–16:00. Weekday daytime access.

10-Class Pack$120 / 10 visits

10 visits · 3 months

Drop-in$18 / visit

Single visit · 1 day

Downtown Only$45 / month

Unlimited · 1 month · Downtown only

Free Trial (3 visits)$0 / 3 visits

3 visits · 2 weeks

You can join at the front desk or sign up on the kiosk at the door, and the 3-visit free trial is a good way to try it first.

Customer

Can you book me into spin on Saturday?

AssistantAI

  • Checked the class times
  • Found how to book

Saturday's Spin with Marco is at 9:00 am Downtown and has 3 spots left. I can't book it for you, but it takes a few seconds: open the pass link the front desk emailed you (or the member app), pick the class and tap Book.

Fig. 04 · ClassesNew York time
  • Sat 26 Sep, 9:00 am Spin · Downtown 3 spots left
  • Tue 29 Sep, 6:00 pm Spin · Northside 11 spots left
  • Thu 1 Oct, 6:00 pm Spin · Downtown 10 spots left

Not a member yet? Join at the front desk or on the kiosk first. If your pass link has gone missing, the desk at (518) 555-0190 can resend it.

Customer

What's on the timetable this week?

AssistantAI

  • Checked the class times

There are 12 classes over the next seven days across Downtown and Northside. Two are nearly full: Spin on Saturday at 9:00 am (3 spots left) and Morning HIIT on Wednesday at 6:30 am (4 left).

Fig. 05 · ClassesNew York time
  • Sat 26 Sep, 9:00 am Spin · Downtown 3 spots left
  • Sat 26 Sep, 11:00 am Boxing Basics · Northside 8 spots left
  • Sun 27 Sep, 10:00 am Yoga Flow · Downtown 12 spots left
  • Mon 28 Sep, 6:30 am Morning HIIT · Downtown 8 spots left
  • Mon 28 Sep, 7:00 pm Yoga Flow · Downtown 8 spots left
  • Tue 29 Sep, 12:00 pm Strength 101 · Downtown 6 spots left
  • Tue 29 Sep, 6:00 pm Spin · Northside 11 spots left
  • Wed 30 Sep, 6:30 am Morning HIIT · Downtown 4 spots left

Want me to filter it to one class or one location?

Demo replies · sample data from our live demo sites

02  What it does4 kinds of business

What it can do for…

It works with the systems we build for each kind of business, so it reads the same menu, room rates, listings and class times your customers see on the site.

01 · Rift Order

Restaurants, cafés and takeout

  • Finds dishes by diet: vegan, gluten-free, no nuts
  • Says whether you are open now and when the kitchen closes
  • Adds up an order with tax, from your own menu prices
  • Sends a filled-in checkout link. The customer places the order
  • Looks up an order from the tracking code the customer pastes
Watch the restaurant demo →
02 · Rift Stay

Hotels, motels and inns

  • Checks which rooms are free for their dates and party size
  • Gives the nightly rate and the total for the stay
  • Answers parking, pets and check-in times from your property details
  • Sends a booking link with the dates already filled in
  • Finds a stay from the confirmation code and last name
Watch the hotel demo →
03 · Rift Realty

Brokerages and agents

  • Searches your listings by area, price, beds and baths
  • Pulls up the details of the home someone is looking at
  • Asks first, then sends a viewing request to the listing agent
  • Only shows homes that are in your feed today
Watch the real estate demo →
04 · Rift Check-in

Gyms, studios and clubs

  • Lists classes by day and type, with spots left
  • Explains your membership plans and what they cost
  • Links to the class page. Booking needs the member's own login
  • Answers hours, address and what to bring on day one
Watch the gym & studio demo →

Not on this list? Every assistant knows your hours, services, prices and pages, and passes anything else to you.Ask about your business →

03  What it won't doOn purpose

Where it stops.

An assistant that guesses costs you customers. So these limits are part of how it's built, not settings someone can change.

  1. Make up a price

    Every price comes from your own system at the moment someone asks. If something has no price there, it says so and offers to ask you.

  2. Book or send without asking

    Before a viewing request or a message goes anywhere, the customer sees exactly what will be sent and presses Confirm.

  3. Take payments

    It hands over a checkout or booking link with the details filled in. The customer pays on your site, the way they always have.

  4. Pretend to be a person

    The first message and the chat window both say it's an AI assistant, with a link to how it handles data.

  5. Guess when it isn't sure

    If the answer isn't in your content, it says it doesn't know and offers to pass the question to you, with the customer's permission.

  6. Wander off topic

    It sticks to your business and doesn't pull answers from other websites. Links only ever point to pages on your own site.

04  How it works3 steps

From your content to live.

  1. 01

    We set it up with your content

    We connect it to your pages, hours, services and your menu, rooms, listings or classes, then set its name and tone to sound like you.

  2. 02

    You check it in your admin

    Try it with the questions your customers really ask. Change an answer at the source, switch parts off, and set your monthly limit.

  3. 03

    It goes live

    The chat appears on your site. You see what people ask, what it answered and what it handed to you, and we adjust it as your business changes.

05  PricingFixed prices · USD

One set-up fee,
then a flat monthly price.

Set-up is $1,200, once, or $600 with a new site from us. The monthly price is fixed. A daily limit keeps a busy day from turning into a surprise bill.

02 · About 1,000 conversations a month

Plus

$249/mo

Busy sites, several locations, or questions that need more judgment.

  • Everything in Essentials
  • A larger AI model for harder questions
  • Room for busy days and seasonal peaks
  • A 30-minute review each month of what it couldn't answer
OR $2,490 A YEAR, PAID UP FRONT Start with Plus →

03 · Usage billed by Anthropic

Your own key

$69/mo

You have your own Anthropic account and pay for the AI yourself.

  • Essentials-level support and changes
  • Your key, stored encrypted in your admin
  • Anthropic bills you for usage directly
  • You set the limits
PLUS YOUR OWN ANTHROPIC USAGE Use my own key →
Fig. 02 · What set-up covers$1,200 once · $600 with a new site
  • Your profile, services and FAQs, written with you
  • Your menu, rooms, listings or classes connected
  • Its name, greeting and tone set to sound like you
  • A 20-question test run, together
  • The privacy wording your customers see
  • Launch, and a walkthrough of your admin
Fig. 03 · The daily limitNo overage bills

Each plan has a daily limit on messages, about 15 conversations a day on Essentials. When it's reached, the chat shows your phone number, email and contact form until the next day. Nothing is billed on top. If you reach it often, we'll suggest the bigger plan.

Getting a new site from us? Add the assistant in the estimator and it goes on the same quote.Add it to an estimate →

06  Privacy and AIIn plain words

What your customers are told, and what's kept.

Your customers deserve to know who they're talking to. So do you.

It says it's AI
The first message and the chat window say it's an AI assistant, and link to a short page about how it handles data.
Who writes the replies
Claude, an AI model made by Anthropic. It receives the customer's messages and the parts of your content needed to answer. Under Anthropic's business terms, that data isn't used to train its models.
What's kept
Chats are held for up to 30 minutes so it can follow the conversation, then deleted. What a customer confirms, such as a viewing request or a message to you, is saved in your admin like a form submission.
Where it lives
Inside your own site, with its own database. Nothing crosses over to other businesses we work with.
What you control
Turn it off, pause a part of it, change its limit and read its usage from your admin, any time.

07  Questions

Before you say yes.

What owners ask us about the assistant.

Ask on a call →
01How accurate is it?

It answers from your own content and data, and nothing else. Prices, rooms, dishes and class times come from your system at the moment someone asks, so they match what your site shows. When it can't find an answer, it says so and offers to pass the question to you. Before launch we run it through 20 questions your customers really ask, with you, and you can test it yourself in your admin any time.

02What stops the bill from running away?

The monthly price is fixed. Essentials covers about 300 conversations a month and Plus about 1,000, with a daily limit so one busy day can't run up a bill. When the day's limit is reached, the chat shows your phone number, email and contact form until the next day. There are no overage charges. If you reach the limit often, we'll suggest a bigger plan. Using your own Anthropic key instead? Then you set the limits and Anthropic bills you directly.

03Who owns the conversations and the data?

You do. The assistant runs inside your own site, with its own database, and nothing crosses over to other businesses we work with. Chats are held for up to 30 minutes so it can follow the conversation, then deleted. When a customer confirms something, such as a viewing request or a message to you, it lands in your admin like a form submission.

04Can I turn it off?

Yes, any time, with one switch in your admin. The chat disappears and your site works as it did before. You can also switch off one part, such as the menu tools or room search, and keep the rest.

05Which languages does it speak?

It replies in the language the customer writes in, and handles most major languages well. Your content stays as you wrote it. If many of your customers write in a language other than English, tell us and we'll test it in that language before launch.

06What does it cost to start?

A one-off set-up of $1,200, or $600 when you add it to a new site we're building for you, then $99 a month on Essentials. Set-up covers your profile, services and FAQs written with you, connecting your menu, rooms, listings or classes, the tone, a test run, the privacy wording and the launch.

Start hereReply within one working day

Put it on your site.

Tell us about your business and what customers ask most. We'll reply with what the assistant would cover and a fixed price, in writing.