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Work / Northwind OutfittersCase study

Northwind Outfitters

An outdoor-gear store rebuilt for mobile, with a checkout that finally converts.

  • E-commerce
  • Web design
  • Development
Fig. 01 · Viewport1440 × 900
Fig. 01 · Northwind Outfitters · E-COMMERCE

Northwind sold well in their shop and badly online. The old site was slow, the catalogue was hard to browse on a phone, and the checkout asked for too much too early.

We rebuilt it around the products: big photography, filters that make sense to a hiker, and a two-step checkout. Load time dropped from six seconds to under one.

Online revenue was up 62% in the first quarter after launch, mostly from mobile.